New Zealand Mint is dedicated to providing quality products and services to our customers.
We are confident you will be happy with what you have ordered, but if something isn’t right please let us know here.
Note: A photograph is required for operational purposes where you have received a faulty or damaged product. Please include a photograph(s) when submitting your support request here.
New Zealand Mint trades under the regulation of the New Zealand Consumer Guarantees Act.
The act states that goods must be of acceptable quality and match the description that we have given you. New Zealand Mint will repair, exchange or refund the original purchase price of any faulty or damaged goods that have been purchased online through our website, where the fault or damage is articulated within 14 days of receipt of the order.