Product Queries
- I received a gold (gilded) Chibi® Coin. Why is that?
- I keep missing out on popular items, do you have any tips?
- Why can't my order be shipped to my location? Shipping country restrictions
- What are mint Trading Coins?
- Can I clean my coins?
- Can you value my old New Zealand Mint coins? Or provide me with information on them?
- Is my product genuine?
- Can I get a low certificate number?
- Why can’t you ship to my country?
- Why do products sell out and then come back in stock?
- How can I find out about upcoming releases?
- Do you offer pre-payment for items in a series?
- How do I leave a product review?
- What's the difference between medallions and coins, coin notes and foils?