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New Zealand Mint
Delivery

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Will my parcel be charged customs and import charges?
My order status is still ‘Unfulfilled’, what does this mean?
30 March - Shipping Update - Disruptions May Cause Carrier Service Delays
My package was not delivered or arrived damaged. How long do I have to let you know?
Can I track the delivery of my order?
I have not received my order, what do I do?
My order tracking says 'delivered' but I did not sign for it.
Where is my order?
Why am I being asked to fill in a 5106 U.S. CBP customs document?
I won't be home, can someone else take delivery?

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Which delivery service do you use for international shipping?

Customer Service

09 August 2021 23:54
Updated

Our delivery partner for international deliveries is FedEx.

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