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  1. New Zealand Mint
  2. Order Issues

Order Issues

  • Can I order a gift and ship it to another country?
  • I cannot add items to the cart
  • Can I change or cancel my order after I've placed it?
  • Can I combine orders for shipping?
  • I've entered the wrong information at the checkout, what do I do?
  • My confirmation email has the wrong shipping address
  • What if something isn’t right on my customs invoice?
  • I have received an incomplete, incorrect or faulty item, what do I do?
  • Why was my order cancelled?
  • My order has been cancelled, when will I see the funds?

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